Merchant Management
Manage all of your merchants through a single payments platform
Managing your merchants is a crucial aspect of your platform business. Fung offers a variety of products that streamline these processes. Creating and managing organizational hierarchies has never been easier. From simplifying the grouping of accounts to assigning pricing and payment method plans through complex structures made simple.
Organizational hierarchies
Manage complex and simple organizational structures with ease
Our platform allows flexibility and customization if you need to group accounts based on geographical regions or specific pricing tiers. Onboarding new merchants and managing existing ones has never been easier.
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Hive-like design
An account design that can have relationships with any other type of object or event for flexible organizational hierarchies.
Grouping
Easily group accounts by country, region, or pricing tier.
Onboarding
Simplify onboarding by configuring group structures for pricing plans and payment profiles.
Configurable pricing plans
Flexible pricing configurations for you and your merchants
Our platform enables you to determine pricing at the account or group level, providing unparalleled flexibility. Our payments platform allows you to tailor pricing for various services and payment methods. The synergy between configurable pricing plans and our payout functionality ensures that setting up pricing structures and ensuring accurate payouts are both efficient and hassle-free
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Pricing Control
Define account or group-level pricing strategies, ensuring flexibility and customization for your merchants.
Service and Payment Method Compatibility
Configure pricing for all services and payment methods offered through the platform, adapting to market demands.
Effortless Fund Disbursement
Seamlessly pay out the correct amounts to merchants with our integrated payout functionality.
Virtual IBANs
Automated account reconciliation by issuing Virtual IBANs
Automate the tedious task of account reconciliation with virtual IBANs. Assigning a unique IBAN to each customer simplifies the process of identifying incoming payments. Whether you need to manage ten or ten thousand IBANs daily, Fung can handle it. Our platform allows limitless virtual IBANs to be assigned, making reconciliation not only super easy but potentially automated.
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Streamlined Reconciliation
Automate and simplify account reconciliation by assigning virtual IBANs to customers.
Scalable Solution
Enjoy limitless virtual IBANs, accommodating any volume of transactions seamlessly.
Enhanced Money Movement
Enable easy and endless money movement possibilities with IBANs attached to accounts.
Configurable payment profiles
Set up the payment methods available to your merchants
Customize your payment methods based on your business location, and easily add and manage most payment methods directly through the dashboard. Assign them to specific merchants and account groups to adapt and grow your payment offering with ease.
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Quick Integration
Start with selected payment methods based on your and your merchants’ location
Custom Payment Methods
Wide range of payment methods available.
Ongoing payments support
Dedicated 24/7 support for incidents and other questions regarding payments
Our 24/7 phone, chat, and email support are here to promptly address your questions and concerns. These insights enable us to improve our products and features continuously. Many of the enhancements made by our engineering teams directly result from analyzing support issues, ensuring that you receive the best possible service and solutions.
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Round-the-Clock Assistance
Access dedicated 24/7 phone, chat, and email support to resolve inquiries promptly.
Data-Driven Insights
Benefit from our internal systems that turn support metrics into actionable insights, improving support processes.
Continuous Improvement
Fung's commitment to enhancing products and features is driven by feedback and insights gained from addressing support issues effectively.